* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
ufeff Frequently Asked Questions
Q: Is it ok to wash the clothes?
A: Yes, remove the POWER BANK supply before washing.
Q: What type of battery is needed?
A: Please ensure that the used mobile power supply is a 5V/2A output with a USB port.
Q:
Why doesn"t the product work after I received it?
A:
Due to vacuum compression packaging, it may take a while to lay flat after opening the package before it can work properly.
Q: How to choose a size?
A: The clothing is based on Asian sizing, which is typically 2-3 sizes smaller
than US/EU sizes. To ensure the perfect fit, please refer to the size chart below to find your correct size and its corresponding measurements.
Demission: cm
Size
US/EU Size
Length
Waist
Hip
S
XXS
90
65
39.1
M
XS
90.5
67
40.3
L
S
93.5
72
41.5
XL
M
95
77
42.7
2XL
L
96.5
82
43.9
3XL
XL
98
87
45.1
4XL
2XL
100
92
46.3
5XL
3XL
101.5
97
47.5
6XL
4XL
103
100
48.7
Specifications:
Brand
TENGOO
Product Name
Electric Heating Trousers
Heating Areas
6 Heating Zones
Fabric
Polyester
Product Size
M-3XL
Suitable for
Outdoor Work/Outdoor Sports/Home/Office
Product Features
Intelligent Triple Control/Three Levels of Heating
Temperature Adjustment
Warm: 55-65 ℃ (Red Light)
Comfort: 45-55 ℃ (White Light)
Energy Saving: 35-45 ℃ (Blue Light)
Features:
1.
Soft inner lining--
Thick inner lining, strong breathable, and warm performance, comfortable and delicate, good color, soft and smooth feel, warm and comfortable to wear 2
. 6 heating zones--
USB electric heating pants have 6 heating zones. Heating zones are distributed in various parts of your body, which will help you resist the cold more effectively and have a warm winter. 3.
3 kinds of temperature adjustment--
One button can carry out 3 kinds of heating settings, and the intelligent heating system is 38℃-65℃. (Due to the different ambient temperatures, the operating temperature may vary) 4.
Waterproof and Water Washing
--The power interface is insulated and waterproof, and the inside is made of carbon fiber wire. Unlike metal copper wire, which conducts electricity, it can be cleaned freely in the washing machine without worrying about cleaning. 5.
Applicable to all occasions--
Very suitable for daily commuting and outdoor activities. It is ideal for riding motorcycles, golfing, camping, fishing, skiing, hiking, or daily work in the office and commercial use in the cold
winter and other autumn and winter.
Package includes:
1 x Heated Pants
( No Power Bank Included )
Notes:
Due to the lighting effects and shooting angles, there is a color difference in the product, please understand. Due to manual measurement, there is a tolerance in the product size.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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1.You can contact the customer service. for any question regarding the product.
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